FAQs

1. What are your class hours and policies regarding drop-offs and pick-ups?
Our art classes are one hour long. Please ensure timely drop-offs and pick-ups. We have a firm policy of no late drop-offs or late pick-ups as we are not staffed for childcare. For late pick-ups beyond a 5-minute grace period, a fee of $1 per minute will be charged.

2. What is the monthly tuition fee, and how is it determined?
Our monthly tuition is a flat rate based on an average of classes held over the AFS school year, from September 3, 2024, to May 23, 2025. This rate reflects our commitment to high-quality instruction while managing rising operating costs effectively. It simplifies budgeting and ensures consistent pricing for our families.

3. Is there a registration fee, and how does it work?
Yes, there is a once-per-school-year registration fee of $65 per student for each class they attend. This fee secures your child’s seat for the entire school year, from September to May, until you provide a 30-day written notice of cancellation.

4. What is your health policy?
To ensure everyone's safety, please do not bring sick children to class. If a child shows symptoms of illness upon arrival, we will notify the parent immediately. We offer one make-up class per month for illness, which must be scheduled using our online registration link. Make-up classes occur on the last Friday of each month. Mask-wearing is optional for both staff and students. Parents must complete a monthly make-up class form, available at the bottom of our registration page, to schedule these sessions.

5. What is your make-up class policy?
We provide one make-up class per month for illness. These are scheduled online and held on the last Friday of each month. We do not prorate for missed classes due to travel or other reasons. To schedule a make-up class, parents must fill out a monthly make-up class form, found at the bottom of our registration page.

6. What is your cancellation and no-refund policy?
No refunds or class credits are given for missed days or cancellations. Payments for weekly classes are due by the first week of each calendar month. A $20 late fee applies to payments made after the 10th of the month. If you do not provide a 30-day notice before withdrawing, the next month’s tuition will become a balance on your account, which must be cleared before future enrollment in any AFS class or event. Please use our Exit Form here.

7. What is the student behavior code?
At Art Factory Studios (AFS), we value mutual respect. Children should be treated with kindness and are expected to reciprocate in a similar manner towards others. Parents should model respectful behavior and support their child's studio experience. Unacceptable behavior includes disruptive actions, offensive language, threats, or damaging property. Such behavior may result in ending meetings, ignoring communications, or banning individuals from the studio.

8. What are the registration and payment procedures?
Complete the online registration form and review our policies.
Pay the annual registration/onboarding fee per student for each class they attend.
All class payments are made online upon receipt of your email invoice.
Payments made after the 10th incur a $20 late fee.
Provide a 30-day written notice if withdrawing from the program. Failure to do so will result in being billed for the final month. If 30-day notice is not given, the next month’s tuition will become a balance on your account, which must be cleared before future enrollment.

9. What about Ocean Grove students?
Complete the online registration form and review our policy changes.
Ocean Grove Home School funds can be used for all classes. However, the $65 registration fee is an out-of-pocket expense and is not covered by Ocean Grove funds. Submit a Purchase Order (PO) each semester before the new month starts. If your child attends without a supporting PO, you will be billed for the classes.
Monthly classes are assumed to run through the school year unless formally canceled with 30 days' notice. Your spot is not held until we receive full payment and a completed registration form.

10. What is the waiver and release policy?
As the parent/guardian, you consent to your child’s participation in Art Factory’s programs under the following terms:
Your child will abide by our Behavior Code.
We may use photos of your child for publicity purposes. If you do not consent, please email us and we will record your request.
In case of a medical emergency, we will attempt to notify you and give consent for necessary treatment.
You will comply with health policies, including notifying us if your child is exposed to or tests positive for COVID-19.
Your registration signifies agreement with all Art Factory policies.

11. What is the cancellation and refund policy for summer and seasonal camps?
For cancellations:
30+ days' notice incurs a $50 refund fee.
14-29 days' notice refunds 50% of the camp cost.
No refunds for cancellations within 2 weeks of the camp start date. Camp tuition can be transferred to a qualifying candidate, arranged via email with our director.

12. Do you offer scholarships?

Yes, we have limited scholarship funds each year. If you would like to apply, please do so here.

We reserve the right to dismiss children or parents who do not adhere to agreements, with no refunds given upon dismissal.

For further inquiries or assistance, please contact us via email or phone.

We look forward to supporting your child’s creative journey!